Privacy Policy

Effective Date: 29 March 2024

Welcome to Voicekiller! This Privacy Policy describes how Voicekiller Ltd. ("we," "us," or "our") collects, uses, and shares information about you when you use our website, application, and services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

• When you create an account, we collect your first name, last name, and email address.
• When you use our Services to generate voiceovers, we collect the text you input and any voice instruction data you provide.
• Payment information when you make a purchase via Stripe.

Usage Information:

• We may collect information about how you use our Services, such as the features you use, the content you access, and the frequency and duration of your activities.
• We may collect your IP address, browser type, operating system, and other technical information.

Cookies and Similar Technologies:

• We use Google Analytics and Facebook Pixel to collect information about your interactions with our Services.
• Google Analytics helps us analyze website traffic and user behavior, including demographics, interests, and usage patterns.
• Facebook Pixel helps us track conversions, optimize ads, and build targeted audiences.
• We use cookies and similar technologies to facilitate these tracking technologies.
• We utilize cookie consent banners to allow users control over cookie usage.

User-Generated Files:

• Any files generated by the user are stored on our servers until the user deletes them.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our Services.
• To process your transactions and manage your account.
• To communicate with you, including responding to your inquiries and providing customer support.
• To personalize your experience and improve our Services.
• To analyze usage trends and gather demographic information using Google Analytics and Facebook Pixel.
• To detect, prevent, and address technical issues and security risks.
• To provide updates about the service.
• To send marketing emails, from which users can opt out.

3. Sharing Your Information

We may share your information with:

Service Providers:

We use Stripe for payment processing. Please note that payment information is processed by Stripe, and their privacy policy applies to payment data. We do not store full card details on our servers.

Legal Compliance:

We may disclose your information if required by law or in response to a valid legal request.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With your Consent:

We may share your information with other parties if you provide us with consent.

User Generated Files:

We do not use or access any user generated files. These files are only accessible to the user that created them.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. User generated files are stored on our secure servers. When users delete their generated files, the deletion is permanent. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You may have the following rights regarding your information:

• Access: You can request access to the information we hold about you.
• Correction: You can request that we correct any inaccuracies in your information.
• Deletion: You can request that we delete your information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us.
• Data portability: You can request a file of your data.

To exercise these rights, please contact us at [email protected].

6. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this policy, or as required by law. When a user deletes their account, we retain account information as long as is legally required.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

8. International Data Transfers

As we are a company based in the USA, data may be transferred internationally. We will take appropriate safeguards to ensure your data is protected.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of our Services after any changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Stripe's Privacy Policy

Please note that payment information is processed by Stripe. We do not store full card details on our servers. For information about how Stripe handles payment data, please refer to Stripe's Privacy Policy.